How long does delivery take?

Every piece is made to order after you buy it. At checkout you choose: 12 weeks with free delivery, or 6 weeks with express delivery.

Yes. Choose express delivery at checkout and your piece arrives in 6 weeks instead of 12. Express costs extra, and the checkout shows its price for your address before you pay.

Do you ship outside the US?

Yes, worldwide, on the same two options as in the US: the standard 12-week delivery, or express delivery in 6 weeks. The checkout shows both for your address.

Can I pay in installments?

Yes, for US orders. At checkout you can split the price into 3, 6 or 12 monthly payments, subject to approval, and each piece's page shows the monthly amount under its price.

Is it real furniture or just decor?

Real furniture, built for everyday sitting and sleeping. Depending on the piece, a solid wood or reinforced frame carries high-density foam, or a dense molded cotton core holds the shape. Each piece's page lists its frame, filling and upholstery.

How big are they, and will it fit?

From the 18-inch-square Dino lamp table to the Cat Whiskers and Dog sofas at over 13 feet long. Every card shows the size. Measure your doorways, hallways, elevators and ceiling first: the Giant Gorilla Couch needs double doors or a freight elevator, and the Unicorn Cat Bed stands over 8 feet tall. Ask us and we will check it with you.

Can I choose another color or fabric?

Where a piece comes in several colors, you pick on its page: the Gorilla Sofa in 12 colors, the Sculpted Gorilla Accent Chair in 4, the Crab chair in burnished orange or emerald green and the Velvet Eggplant Chair in white or pink. The other pieces are made as shown.

Can I cancel or return a piece?

Because every piece is made for you after you order, cancellations and refunds are not accepted. Please check the size, color and delivery option before you check out, and ask us anything first.