Warranty Information

Warranty Information

OfficeLogixShop provides a limited warranty for the following office chairs: Steelcase Leap V2, Steelcase Amia, Herman Miller Embody Chair, Herman Miller Aeron Chair, Herman Miller Mirra 1 Chair, Herman Miller Celle Chair, Herman Miller Mirra 2 Chair, and Herman Miller Remastered Aeron V2 Chair.

Limited Warranty Coverage:

This warranty specifically covers mechanical issues for the aforementioned chairs. If any mechanical defects arise during normal use within the warranty period, OfficeLogixShop will provide replacement parts. The warranty does not cover issues resulting from misuse, abuse, or modifications to the chairs.

Replacement Procedure:

In the event of a covered mechanical issue, customers are required to contact OfficeLogixShop's customer service at CustomerService@officelogixshop.com or by mail at 683 Carle Ave, Lewis Center, OH 43035, providing a detailed description of the problem. Upon verification of the issue, OfficeLogixShop will promptly send the necessary replacement part. Customers are responsible for the installation of replacement parts, and a tutorial video will be provided for guidance.

Warranty Period:

The warranty period for the mentioned office chairs is 2 years, unless stated differently on the listing, starting from the date of purchase.

All of our headrests come with a comprehensive 2-year warranty.

Exclusions:

This warranty does not cover damages caused by natural disasters, accidents, or unauthorized repairs. It also does not cover wear and tear on fabric, leather, or any other materials.

Disclaimer:

OfficeLogixShop reserves the right to update or modify the terms of this warranty without prior notice. This warranty is non-transferable and applies only to the original purchaser.

For warranty inquiries and claims, please contact OfficeLogixShop customer service at CustomerService@officelogixshop.com or by mail at 683 Carle Ave, Lewis Center, OH 43035.