Warranty Coverage
The warranty period is detailed in each chair's description. Please note that the warranty does not cover damage caused by misuse, abuse, or unauthorized modifications. For more information about how the warranty works, please refer to our How Our Warranty Works page.
Replacement Procedure
In the event of a covered mechanical issue, customers are required to submit a ticket, providing a detailed description of the problem. Upon verification of the issue, OfficeLogixShop will promptly send the necessary replacement part. Customers are responsible for the installation of replacement parts, and a tutorial video will be provided for guidance.
Headrests Warranty Period
All of our headrests come with a comprehensive 2-year warranty.
Exclusions
This warranty does not cover damages caused by natural disasters, accidents, or unauthorized repairs. It also does not cover wear and tear on fabric, leather, or any other materials.
OfficeLogixShop reserves the right to update or modify the terms of this warranty without prior notice. This warranty is non-transferable and applies only to the original purchaser.